Using Medsana responsibly
Terms of Use
Last updated: June 10, 2026
By downloading or using the Medsana app, you agree to be bound by these Terms of Use. Please read them carefully.
Acceptance of Terms
By accessing or using Medsana, you confirm that you are at least 13 years old and agree to these Terms of Use and our Privacy Policy.
Description of Service
Medsana is a medication management application that helps users track medicines, set reminders, monitor adherence, and share medication history with healthcare providers. Medsana is provided for informational purposes only.
Medical Disclaimer
IMPORTANT: Medsana is not a medical device and does not provide medical advice, diagnosis, or treatment. The information provided through Medsana, including AI-generated recommendations, is for informational purposes only.
Always consult a qualified healthcare professional before:
- Starting, stopping, or changing any medication
- Making decisions based on information in this app
- Treating any medical condition
Never disregard professional medical advice or delay seeking it because of information provided by Medsana.
User Accounts
You are responsible for maintaining the security of your account and password. You agree to notify us immediately of any unauthorized use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this obligation.
Acceptable Use
You agree not to:
- Use Medsana for any unlawful purpose
- Share your account with others
- Attempt to gain unauthorized access to our systems
- Upload false or misleading health information
- Use the app in any way that could harm others
Subscription and Payments
Medsana offers free and paid subscription plans. Paid subscriptions are billed through the App Store or Google Play. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage and cancel subscriptions in your App Store or Google Play account settings.
AI Features
Medsana uses artificial intelligence to provide medication recommendations. These recommendations are generated automatically and may not be accurate for your specific situation. AI-generated content should never replace professional medical advice.
Intellectual Property
The Medsana app, including its design, features, and content, is owned by Medsana and protected by intellectual property laws. You may not copy, modify, or distribute any part of the app without our written permission.
Limitation of Liability
To the maximum extent permitted by law, Medsana shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service, including but not limited to health outcomes resulting from medication management decisions made using this app.
Termination
We reserve the right to terminate or suspend your account at any time for violation of these Terms. You may also delete your account at any time through the app settings.
Changes to Terms
We may update these Terms from time to time. Continued use of Medsana after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration.
Contact Us
If you have questions about these Terms, please contact us at legal@medsana.org.